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Blue Lounge Spa Chennai – Royal Spa & Massage in T. Nagar, Anna Salai, Aminjikarai & Kolathur

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Terms and Conditions of Blue Lounge Spa Chennai | Wellness Center Policies

Terms & Conditions – Blue Lounge Spa & Wellness Centre

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Welcome to Blue Lounge Spa & Wellness Centre. By accessing our website or using our services, you agree to follow the terms and conditions mentioned below. These terms are created to ensure a smooth, safe, and comfortable experience for all our customers.

Please read them carefully before booking or visiting our spa.

1. General Information

Blue Lounge Spa provides professional spa and massage services across multiple locations in Chennai. All services are offered strictly for relaxation and wellness purposes only.

By using our website, booking an appointment, or visiting any of our spa locations, you accept these terms and conditions.

2. Services & Usage

All spa and massage services provided by Blue Lounge Spa are professional wellness services. Any form of inappropriate behavior, requests, or misconduct will not be tolerated.

We reserve the right to refuse or stop service immediately if a customer behaves inappropriately or violates spa etiquette.

3. Appointments & Bookings

  • Appointments are subject to availability.
  • Booking in advance is recommended, especially during weekends and peak hours.
  • Walk-ins are welcome, but service availability cannot be guaranteed.
  • Booking confirmation may be done through phone, website, or WhatsApp.

4. Arrival & Late Policy

  • Customers are requested to arrive at least 10–15 minutes early for their appointment.
  • Late arrivals may result in reduced session time to avoid affecting other bookings.
  • Full service charges will still apply in case of late arrival.

5. Cancellation & No-Show Policy

  • Please inform us in advance if you wish to cancel or reschedule your appointment.
  • Last-minute cancellations or no-shows may result in loss of booking or advance payment (if applicable).
  • Refund eligibility depends on the service and booking type.

6. Payments & Pricing

  • Prices listed on the website or shared by our team are subject to change without prior notice.
  • Payments can be made at the spa or in advance, depending on the service or offer.
  • Offers and discounts cannot be exchanged for cash.

7. Offers & Promotions

  • All offers are valid for a limited period and subject to availability.
  • Offers cannot be combined with other discounts unless clearly mentioned.
  • Blue Lounge Spa reserves the right to modify or withdraw any offer without prior notice.

8. Health & Medical Conditions

Customers must inform our team about:

  • Medical conditions
  • Injuries
  • Allergies
  • Pregnancy or special health concerns

Blue Lounge Spa will not be responsible for any issues arising if such information is not disclosed before the session.

9. Hygiene & Safety

We maintain high standards of cleanliness and hygiene at all our spa locations. Customers are expected to follow basic hygiene and behave respectfully with our staff and other guests.

10. Therapist Preference

While we try our best to accommodate therapist or service preferences, it depends on availability and cannot be guaranteed.

11. Personal Belongings

Customers are advised to take care of their personal belongings. Blue Lounge Spa is not responsible for loss, theft, or damage of personal items.

12. Website Content & Usage

All content on this website, including text, images, logos, and designs, belongs to Blue Lounge Spa. Copying or using website content without permission is not allowed.

13. Limitation of Liability

Blue Lounge Spa will not be liable for:

  • Any personal injury due to undisclosed medical conditions
  • Loss of personal belongings
  • Issues arising from misuse of services

14. Changes to Terms

Blue Lounge Spa reserves the right to update or change these terms and conditions at any time without prior notice. Continued use of the website or services indicates acceptance of the updated terms.

15. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us directly through our website or phone or mail

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