Booking Terms & Conditions | Blue Lounge Spa Chennai

Booking Terms & Conditions – Blue Lounge Spa

Before confirming your appointment with Blue Lounge Spa & Wellness Centre, please take a moment to read our booking terms. These are kept simple so everything is clear for both you and our team.

1. Appointment Confirmation

All bookings are subject to availability. Your appointment will be confirmed once our team verifies the selected time slot. In some cases, we may contact you to reschedule based on availability.

2. Advance Booking

We recommend booking your session in advance, especially on weekends or peak hours. Walk-ins are welcome, but availability cannot be guaranteed without prior booking.

3. Arrival Time

Please try to arrive at least 10–15 minutes before your scheduled time. This helps you relax and ensures your session starts on time.

4. Late Arrival

If you arrive late, your session time may be shortened so that the next appointment is not affected. Full charges will still apply.

5. Cancellation & Rescheduling

If you need to cancel or reschedule your booking, please inform us in advance. Last-minute cancellations or no-shows may result in loss of the booking slot or advance payment (if applicable).

6. Payment Policy

Payments can be made at the spa after the session or as an advance (if required for specific bookings or offers). Prices are subject to change without prior notice.

7. Health Information

Please inform our team about any medical conditions, injuries, allergies, or special requirements before your session. This helps us provide a safe and comfortable experience.

8. Service Preferences

While we try our best to accommodate therapist or service preferences, it depends on availability and cannot always be guaranteed.

9. Hygiene & Spa Etiquette

We maintain high standards of cleanliness and expect customers to follow basic hygiene and respectful behavior during their visit.

10. Safety & Right to Refuse Service

Blue Lounge Spa reserves the right to refuse or stop service in case of inappropriate behavior or if a service is not suitable for the customer’s health condition.

11. Personal Belongings

We recommend keeping your valuables safe. Blue Lounge Spa is not responsible for any loss or damage to personal items.

12. Changes to Booking

We may occasionally need to adjust your booking due to operational reasons. In such cases, our team will inform you in advance and provide suitable alternatives.

13. Contact for Support

If you have any questions regarding your booking, feel free to contact us. We’re here to help make your experience smooth and comfortable.

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